Frequently Asked Questions (FAQs)

Can I combine multiple discount codes?

Usually not — only one discount code can be used per order. Bundle discounts are typically applied automatically at checkout and may be combined with a discount code depending on the promotion.

Why isn’t my code working?

It’s usually due to a minimum order value, expiration date, or excluded products (e.g. sale/outlet items). If you’re unsure, feel free to send us a quick screenshot of your checkout.

Does the newsletter code apply to existing customers?

The welcome discount applies to your first order only. Existing customers can enjoy exclusive offers via our newsletter.

How long are discount codes valid?

You’ll find this information with each promotion. Some codes are time-limited or only valid while supplies last.